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Privacy Policy

At One Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our services. By using our website or providing us with your information, you consent to the practices described in this Privacy Policy.

Latest Update 30th May 2023

1. Information We Collect

 

We may collect personal information directly from you or through automated means when you interact with our website or engage with our services. The types of information we may collect include:

  • Contact information (e.g., name, email address, phone number)

  • Demographic information (e.g., age, gender, location)

  • Information provided through forms or inquiries

  • Website usage data (e.g., IP address, browser type, referring/exit pages, clicks)

  • Cookies and similar technologies (for more information, see our Cookie Policy)

2. Use of Information

We may use the collected information for the following purposes:

  • Provide and personalize our services

  • Respond to inquiries and communicate with you

  • Improve our website and services

  • Send promotional emails and marketing communications

  • Conduct research and analysis

  • Protect against illegal activities and enforce our terms of use

3. Sharing of Information

We may share your personal information with third parties in the following circumstances:

  • With service providers and business partners who assist us in delivering our services

  • With your consent or at your direction

  • When required by law or to protect our rights, safety, or property

  • In the event of a merger, acquisition, or sale of all or a portion of our assets

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

 

5. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. Once you leave our website, we have no control over the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe that we have collected personal information from a child without proper consent, please contact us, and we will take appropriate steps to remove the information.

7. Your Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided at the end of this Privacy Policy.

8. Cookies

 

In order to measure the visit to our website, we use cookies. These are small files that are stored in the browser or the memory of your computer or other device. This is important for our website to function properly.
 

In addition, we use cookies to get statistics and a good idea of how our website is used, for the purpose of improving our website.

Tird-party cookies might be in use on some pages: they are set by other parties such as Mailchimp or Google (Youtube) for instance.

When you visit our website for the first time, you will receive a cookie notification. You can adjust your preferences via the settings of your browser. It is good to realise that by blocking our cookies certain functions and pages in our website might not work or display in the correct way.

 

9. Website visit

 

We use Google Analytics to keep track of how many visitors come to our websites and how they behave on our website (for example, which pages they visit, through which entrance and how long they stay there). This is mainly done in a privacy-friendly way in which website visits are registered anonymously. Besides Google Analytics we use Hotjar for gaining more insights of how visitors behave on our website, for example with heatmaps and recording sessions.

In order to better reach our target group, we also use advertising options from Google Analytics. We use Google advertising cookies for this. We do this to enable certain functions in the Google Display Network for products such as AdWords – think of remarketing or retargeting.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of our website after the changes are made constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us on the contact page or +32 456 21 54 09.

 

Octo Labs 

KVK: 90294246

VAT: NL004803557B87

Saturnusstraat 95, 2516AG Den Haag, Netherlands

Please allow us a reasonable time to respond to your inquiries.

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